Complaints Handling

The public may have some enquiries from time to time and wish to have an open communication on this subject.

There are  procedures  in place regarding customer enquiries  and they will all be followed up during normal trading hours.

Please Phone, Fax or email the following numbers:-

Phone Number    1800 682 777

PO Box 10427 Southport, Qld 4215

Email. Pamela@pamelanoon.com.au

Note: All communications must be in English.


Returns


Product must be in original condition and unopened due to hygiene reasons. All packaging to be returned.

Once we have received your product and confirmed that is in the correct condition we will pay a refund within 10 working days. We will refund the cost of the product –less postage and handling charges.

Offer stands 30 calendar days from the date of dispatch.


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